Warranty

360 Sports Cardio Warranty:

  • Grip, wheels and upholstery - 90 Days

  • Console - 1 Year

  • Belt and frame - 1 Year

  • Labor - 1 Year

360 Sports Commercial Equipment Warranty:

Structural Welds - Limited Lifetime Warranty*

Frame - Limited Lifetime Warranty*

Cables, Rods, Bearings, Bushings - 1 Year Warranty

Bushings and Pulley Wheels - 1 Year Warranty

Upholstery and Grips - 90 Days Warranty

  • Includes wall balls, slam balls, medicine balls, stability (yoga) balls and yoga mats. 

  • Includes foam or soft plyo boxes.

  • Includes resistance bands, suspension trainers, gym rings, jump ropes and ab slings.

Barbells - 2 Year Warranty

  • Bushings/Needle Bearings

Rubber Bumper Plates, Olympic Rubber Plates & Cast Iron Plates - 2 Year Warranty

Urethane Olympic Plates - 1 Year warranty

  • Blemished or Broken

Rubber Hex Dumbbells - 2 Year Warranty (5-50lbs) 1 Year Warranty (55-100lbs)

Urethane Hex/Round Dumbbells - 1 Year Warranty (5-100lbs)

  • Blemished or Broken

FOR ALL WARRANTIES* Warranty may be voided for any product which has been damaged due to negligent or faulty use, alteration, maintenance, storage or handling by the user. Any specific issues regarding a 360 Sports product with which a customer is not satisfied will be reviewed on a case-by-case basis.

Lifetime Warranty*

360 Sports “Lifetime” warranty coverage ends when the product becomes unusable for reasons other than defects in materials or workmanship. The warranty applies only to the original purchaser of the product for so long as the original purchaser owns the product and is non-transferable.

360 Sports Residential Equipment Warranty:

Structural Welds - Limited Lifetime Warranty*

Frame - Limited Lifetime Warranty*

Cables, Rods, Bearings, Bushings - 1 Year Warranty

Bushings and Pulley Wheels - 1 Year Warranty

Upholstery and Grips - 90 Days Warranty

  • Includes wall balls, slam balls, medicine balls, stability (yoga) balls and yoga mats. 

  • Includes foam or soft plyo boxes.

  • Includes resistance bands, suspension trainers, gym rings, jump ropes and ab slings.

Barbells - 2 Year Warranty

  • Bushings/Needle Bearings

Rubber Bumper Plates, Olympic Rubber Plates & Cast Iron Plates - 2 Year Warranty

Urethane Olympic Plates - 1 Year warranty

  • Blemished or Broken

Rubber Hex Dumbbells - 2 Year Warranty (5-50lbs) 1 Year Warranty (55-100lbs)

Urethane Hex/Round Dumbbells - 1 Year Warranty (5-100lbs)

  • Blemished or Broken

FOR ALL WARRANTIES* Warranty may be voided for any product which has been damaged due to negligent or faulty use, alteration, maintenance, storage or handling by the user. Any specific issues regarding a 360 Sports product with which a customer is not satisfied will be reviewed on a case-by-case basis.

Lifetime Warranty*

360 Sports “Lifetime” warranty coverage ends when the product becomes unusable for reasons other than defects in materials or workmanship. The warranty applies only to the original purchaser of the product for so long as the original purchaser owns the product and is non-transferable.

Preowned Products Warranty:

Prior to pickup/delivery, the preowned product is inspected by staff which includes: A detailed inspection testing the product to ensure proper work, normal function on respective parts with no damage. The preowned product is detailed, and necessary parts are lubricated.

NOTE: Cosmetic defects may include but not limited to the number of scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless defective on arrival. If cosmetics defects are present, they must be reported within 1 week of purchase.
Protection of Product: Exposure to heat, water and outdoor settings cause the products to deteriorate faster than indoor settings.

WARRANTY:

  • All products include a 6-month warranty covering parts and labor. Extended warranties can be offered at an additional price.

  • Garage settings are covered by the warranty.

  • The warranty expresses all products are as described in the agreement. Unless a written warranty is made by the seller regarding the certainty of the products, all expressed or implied warranties are disclaimed by the seller.

  • Any returns of products by the buyer must be authorized by the seller in writing.

NOTE: Under the parts warranty, failure to return any unused/defective parts with the return label provided will void the warranty.

NOTE: The warranty is not applicable if: product or major parts are reported as stolen/missing and if product is used in a commercial setting. The seller is not liable for any claimed consequential or incidental damages to the products at the time of pick up. Warranty is void.

NOTE: All preowned product colors on frames and upholstery may vary.

Other Brands Warranty:

For any other brand(s) that are not by 360 Sports, the customer/user needs to contact the company in which the brand is from. Brands we carry are the following: Star Trac, Stairmaster, True Fitness, Octane, Life Fitness, Hammer Strength, Hoist, Atlantis, Assault, Concept 2. Please contact their customer service or follow any instructions provided in the manuals.